Our promise of 100% satisfaction has not changed since we began Magellan's in 1989. If for any reason, at any time, you are not completely happy with any purchase, let us know. We'll make it right or cheerfully refund the full purchase price of the product. This guarantee includes all luggage (unless damaged while in the care of an airline), which will be repaired or replaced at our discretion.
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Orders are generally shipped within 24 hours of receipt and delivery can be expected within 5-7 business days.
Our standard delivery destinations include all 50 U.S. states, U.S. Territories, Puerto Rico, APO and FPO boxes. We use either the US Postal Service or UPS for standard deliveries.
Rush Deliveries (2-3 Business Days):
Please add $10.00 to the normal shipping fees.
Overnight Deliveries (Next Business Day):
Please add $20.00 to the normal shipping fees.
Magellan's was founded by people who love travel for its ability to enrich our lives and increase our appreciation for the world in which we live. By sharing our knowledge and experience with other travelers, and offering useful and appreciated products to ease the bumpy roads, we help make travel a more comfortable, safe, and rewarding experience. We owe our success to three core principles:
Providing travelers with a single source of state-of-the-art, quality travel products
Providing up-to-the-minute and well-researched information to meet the needs of all travelers
Providing an exceptional customer experience
These principles are as relevant today as they were when Magellan's was founded in 1989. And while we have responded to changing market conditions, embraced technology, and are constantly adapting our strategies to continue to meet the ever-changing needs of our customers, these principles, aligned with our organizational values, continue to define the way we do business. Our achievements are the direct result of the efforts of each individual in our organization.